Discard the ticket
This method is triggered in case of fail during ticket_create
procedure. Currently there could be two main reasons resulting in this method: connection lost or unsatisfactory result.
Request fields:
Attribute
Data Type
Description
operator
string
Name of the operator as registered on the system
ticket_id
string
Ticket id
reason
string
Reason for discard
action
Sample request:
{
"action": "ticket_discard",
"data": {
"operator": "operator-code",
"ticket_id": "1330556611374148608",
"reason": "some-reason"
}
}
Sample response:
Response: 200
Doesn't require any payload
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